Your order

Your Purchase

• Where can I see what I have ordered?
• How do I cancel or make changes to my order?

Your Account

• How do I update my account details?
• Can I order without creating an account?
• Why can’t I access my account?

Services

• Do you have free samples or discount vouchers?
• How do I sign up for the klarify.me newsletter?
• How can I contact you?
• Can I place my order over the phone?

Subscribe & Save

• What is Subscribe and save?
• How do I create a subscription for Subscribe & save?
• What will happen after I create a subscription?
• How do I make changes to my Subscribe & Save orders?
• How do I make changes to my Subscribe & Save account information?
• How do I view my future deliveries?

See all 7 articles

Drug-free Relief Discontinuation

• Restrictions and exclusions for drug-free relief product returns
• What is the expiry date of each product?
• Why have you removed the drug-free relief range from your online shop?
• Where can I purchase your products moving forward?

Deliveries & Payment

• When do I have to place my order for it to be delivered before Christmas?
• When do I qualify for free shipping?
• Can I change my delivery address?
• Which courier do you use?
• Can I have my order delivered to a different address than my billing address?
• Will the items I order be delivered together?

See all 9 articles

Returns

• What do you mean by 30-day money back guarantee returns?
• How can I begin a return?
• What is your Home Allergy Test returns policy?
• What is your returns policy for products on sale?