The klarify app

Your Profile

• Why do I need to sign up and create a profile?
• Is the klarify app really free and doesn’t have ads?
• I’m having problems creating a profile or logging in, what can I do?

Pollen count and allergy seasons

• Why aren't there more pollen types?
• Why does the app include house dust mite (HDM) allergy?
• Why does the app always tell me that pollen levels are high but I feel them as low?
• Why does the app tell me that the pollen levels are low but I feel like pollen is affecting me a lot?
• Why does the app show no data for my location?

Allergy log

• Why does the app have a smiley face?
• Why can I not tell the app how I felt yesterday?
• Why does the allergy log not work in my location?
• Why do I need to sign up to use the allergy log?

Understanding features

• Why does the klarify app contain/show air quality and weather?
• Why does klarify give me tips & facts?
• What is the relief section?
• Who writes the articles in the learning section?
• What is the activity tips function?

Location & availability

• In which countries can I download and use the klarify app?
• Why is the app not showing my exact location?